Stop Theft
Over the last several months, Liquor Marts have seen an increasing number of thefts in our Winnipeg locations. We know this is concerning and frustrating to our customers. It is concerning and frustrating to us as well. We take these thefts very seriously.
This problem is not unique to Liquor Marts. Retailers across the province are also experiencing increases in thefts and robberies.
The safety and security of our employees and customers is, and will remain, our number one priority. We will not risk anyone being seriously hurt over a bottle of spirits.
We have focused our efforts on security measures that protect our staff and customers and help catch thieves. These include:
- State-of-the-art surveillance system
- Security guards assigned to observing, detecting and deterring theft
- Working closely with the Winnipeg Police Service (WPS) to identify suspects using in-house technologies and intelligence
- Use of WPS Special Constables at various Liquor Mart locations
- Bag and photo ID checks upon entering the store
- Safeguard measures for products most targeted by thieves
- Security barriers at some Liquor Mart locations
- Non-violent crisis intervention staff training that is standard at retailers across country
Steal and You Will Get Caught
In cooperation with the Winnipeg Police Service, we continue to focus on apprehending the most egregious offenders.
|
|
|
|
Arrests
The enhanced security measures introduced at Manitoba Liquor Marts in spring 2019 have led to a 20% increase in the number of arrests made by the Winnipeg Police Service and a 55% reduction in shrinkage (cost to Liquor Marts due to bottle theft). Read more about the enhanced security measures being introduced and the early results of our efforts.
Frequently Asked Questions
Manitoba Liquor Mart processes more than 11 million transactions annually. With this number of transactions, the Consumers Distributing model is not feasible, especially at peak times of days and at holidays. Also, our research shows consumers want to look at and touch the product while they make their purchase decisions. And with customer satisfaction levels of 94%, it’s clear that Liquor Mart customers enjoy their current shopping experience. We anticipate the additional security measures we’re putting in place will help to deter would-be thieves.
Submit a Tip
If you have information that could lead to an arrest, please contact Crime Stoppers.
Quick Links